- What is the GDPR?
- What information do we collect? Why do we collect it?
- How do we collect your data?
- What is our lawful grounds for collecting and processing your data?
- How and why do we send emails to you?
- How do we get in contact with you?
- How do you request to stop receiving emails from us?
- How do we keep your information secure?
- How long do we keep your data?
- How are children protected on this website?
- What are cookies and how does this site use them?
- Do we send your information internationally?
- How can you access the data we have stored?
- How can you request deletion of your data?
- How can you get in contact with us?
We understand that your privacy is important to you! We respect and value the privacy of everyone who visits this website and/or does business with us. We created this document to inform you how we protect your information.
We will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
In this document, you’ll see the term “data” used a lot. We use data to describe any analytical information automatically collected from your browser and/or personally identifiable information that you submit on this website.
What is the GDPR?
The General Data Protection Regulation (GDPR) is a European Union regulation activated on May 25, 2018. It seeks to protect EU citizens’ data by establishing very clear guidelines how data may be collected, stored, transferred, used, processed, controlled, and deleted. It works to ensure that data is used only used lawfully by reasonable means. It also opens up a venue of communication between websites and visitors in order to educate a website’s users on how the website collects and uses data. In short, GDPR is very good for the long-term privacy of users not only in the EU but around the world as well.
What information do we collect? Why do we collect it?
Data we collect includes and is not limited to:
Basic Contact Information: This includes and is not limited to your name, email, phone number. This is necessary to allow us to respond to any questions, comments, or requests that you submit on this site.
Analytic Information: This includes and is not limited to your IP, general geographical location, session duration, activity in terms of what pages of the site you visit, interaction with this site. This is necessary to allow us to improve this site to help our visitors find the information they are looking for. This data is collected by WordPress (our website Content Management System) as well as services such as Google Analytics.
Payment Data (Sensitive): This includes and is not limited to your credit card number, shipping address, and billing address. This is necessary to allow us to deliver products or services that you purchase – whether digital or physical.
You may request the information that we collect on this site by consulting the paragraph below titled “How can you access the data we have stored?”
How do we collect your data?
We collect data using the following:
Contact Forms: This site uses forms to collect data from visitors who want to receive more information. The data is stored securely on the website server.
Other: You are able to request a record of all data collected and processed at any time by submitting a request on our data request form. Select “Request Your Data” on the form, and we will process your request within 15-30 days.
What is our lawful grounds for obtaining and processing your data?
It is necessary for us to collect your personal information in order to respond to your requests and provide products/services that you desire. We use your data to: answer your questions, inform you about our products/services, subscribe you to any newsletter/mailing lists that you desire and express consent to receive, and deliver a product or service to you, your business, or your email.
We collect a reasonably sufficient amount of information in order to fulfill these responsibilities and do not collect data unnecessary for our business.
We only collect/process data if one or more of the following 3 are true:
1. You have given us express consent/permission to use your data in order to facilitate your request,
2. Collecting and processing your data is necessary to facilitate your request, and/or,
3. Processing your data is necessary for us to fulfill our legal compliance or fulfill a lawful purpose.
How and why do we send emails to you?
We only send emails when specifically requested or legally warranted/required. You will receive an email in the following circumstances:
Mailing Lists/Newsletters: If you subscribe to a mailing list, you will receive occasional emails pertaining to our products and/or services. You will have the option to opt-out/unsubscribe at any time.
Contact Form Responses: If you submit a form on this site, your information is sent to the appropriate team member.
Data Breaches: If your data has been compromised in the instance of a data breach, you will be contacted with more information about the data breach and what information was compromised.
Information About Your Purchase: If you purchase a product or service from us, we will email you whenever there is an update about your product/service.
Need To Know Information: We may email you on a need to know basis whenever we deem it necessary.
How do we get in contact with you?
We most often respond to requests by email, but we may also use text messages and phone calls. If you’re requesting a physical product or response, we may contact via postal service. If we send this way, we will give you proper notice. If you opt to receive a text message from us, standard data rates will apply.
How do you request to stop receiving emails from us?
To stop receiving emails from a mailing list or newsletter, please click the “Unsubscribe” link located at the bottom of the email message.
To stop receiving emails from our staff or representative, please reply to the email thread communicating your desire to stop receiving emails. We will only respond if we need more information to facilitate that request.
To stop receiving newsletter emails, emails from our staff, and to be removed from the records of this website, please use this form to request your Right To Be Forgotten.
How do we keep your information secure?
Our server is monitored 24/7 by WP Engine to ensure there are no vulnerabilities, breaches, or unnecessary plugins. They use the best technology available. Additionally, we use HTTPS/SSL on this website in order to encrypt information you send.
How long do we keep your data?
We keep data only as long is necessary. The length of time we keep each type of data varies according to how necessary and imperative that piece of data is for the running of our business. We strive to keep your data no longer than 2 years when it is no longer necessary.
You may opt out any time by submitting a Right To Be Forgotten request by visiting the link contained within the section “How can you request deletion of your data?” below.
How are children protected on this website?
According to the Children’s Online Privacy Protection Act (COPPA), we do not permit the use of this site to children aged 13 and younger (“child”). Any information If we knowingly receive information submitted from a child, we will promptly destroy that information and cease all communication.
What are cookies and how does this site use them?
Do we send your information internationally?
If you submit data to this site from a country outside where our servers are located, then your data will be transferred between countries depending on where you are located and where our service providers’ servers are hosted.
How can you access the data we have stored?
You can easily access your data – click here to submit a request. Please use the, “Request My Data” option on that form. Your request will be processed in 15-30 days, though if you do not hear back from us in 3 business days, please send us an email using our Contact Form on this site.
How can you request deletion of your data?
We adhere to your Right To Be Forgotten should you request removal from all systems. Please click here to fill out our form. Please select the “Right to be Forgotten” option on that form.
How can you get in contact with us?
To receive information about how we use your data, please send an email to the Contact Form on this website. We obfuscate the email in order to prevent automated robots from harvesting and spamming our email address.